Customer Service Tips

Do your homework before taking your vehicle in for repairs or service.

When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.

Use all of your senses to inspect your car frequently. Check for:

Once you are at our location, communicate your findings.

Stay involved … Ask questions

Use Our Drivability Form

To help you keep track of your vehicle's issues, download and complete our Drivability Form*. Providing us with a completed copy of this form will help us diagnose your vehicle's problems.

* Click on the link to view the Drop-Off Form, it will open as PDF. Adobe Reader is required to open and view PDF documents. Depending upon your browser, the downloaded document will either open in a new window or be downloaded directly to your computer. You may then print it and/or save it to your computer.